FAQs

 

Where do I buy

As of now products can only be purchased online.

What if I didn't receive my package?
Please contacts as soon as possible via email: shopgoddessskincare@gmail.com and we will do our best to solve the problem.

How much is shipping?
The cost shipping cost can rage from $4.60-$13.75 depending on the number of items, weight of the package, and distance. All package are shipped using USPS as the carrier.

When will my package ship?
Our shipping policy is 10-14 Business Days. 

Do you ship internationally?

Yes we do ship international.

Are your products all natural?
All of our products are natural.

My package was returned?

If your package is returned to us, you will be notified via email. Depending on the condition of the product we may offer reshipment. We provide the following options:

1. Refund you order total, minus shipping cost.

2. Schedule to have your order shipped again with additional shipping cost *If product is still in good condition.

Package lost, stolen, or damaged?
Once packages leave our facility, we are no longer responsible for transit. If your package was lost or stolen, you must file a claim with USPS. Click the link below to start a claim:
USPS CLAIM-
https://www.usps.com/help/claims.htm
To avoid the inconvenience of lost or stolen packages, we suggest having packages shipped to your work address, if possible.
 
Why is your website sold out?
Due to high demand, products are only available during schedule restocks. Subscribe to our newsletter to be updated on restocks.